FAQ
Short, practical answers about limits, links, accuracy, privacy and billing.
| Question | Answer |
|---|---|
| What does AI Video Check do? | It analyses a short clip or a link and returns the probability that the video was AI-generated, plus a short rationale (typical artefacts, inconsistencies). |
| How fast is it? | Most checks finish in 10–30 seconds. Large files or busy queues may take longer; you’ll see a live status. |
| Do I need an account? | You can try without an account (free tier). Paid plans unlock higher limits and history. |
| What’s included in the free plan? | 3 checks per day and short clips (≈ up to 1 minute). Exact limits are shown on your plan card in the app. |
| Which file types can I upload? | MP4/MOV (H.264/H.265) are recommended. Other formats may work after transcoding. |
| How accurate are the results? | The score is probabilistic, not a verdict. Use it as an editorial signal along with source checks and context. |
| What affects accuracy? | Very short clips, heavy compression, re-uploads from messengers, upscales, and strong filters can hide signals. Prefer higher quality and 10–60 s snippets. |
| Do you store my videos? | Uploaded files are deleted after analysis. A small preview thumbnail may be kept for a limited time so you can revisit results (paid tiers). |
| Is my data shared with third parties? | We use Google services for sign-in/analytics/ads on the free tier. We don’t resell your videos or results. |
| Can I delete my account and data? | Yes. Use the account page to delete the account; we process deletion requests within 7 business days. |
| Do you have a Telegram bot? | In development. Editors will be able to drop a file/link in Telegram and receive a score in chat. |
| What are the paid plans? | Hobby / Pro / Business — higher daily limits, longer clips, larger files, and history. Prices are shown on the Tariffs page. |
| How do renewals and cancellations work? | Subscriptions auto-renew. You can cancel anytime; access remains until the end of the period. |
| Do you offer refunds? | See the Refund Policy page. We consider refunds within a short window for low usage and no policy violations. |
| I get “Video is too long”. What now? | Trim the clip to your plan’s limit or upgrade. For URLs, we estimate duration before starting and show a friendly error. |
| I get “File is too big”. | Compress or upload a shorter excerpt. Exact size limits depend on plan. |
| My task sits in queue. | Paid queues run with priority. Free checks may wait during peak hours — the status shows your place in line. |
| How do you handle privacy and copyright? | You must have the right to submit the clip. We use it solely to analyse and generate your result; then it’s deleted. |
| How do I contact support? | Email support@aivideocheck.net. We usually respond within 1–3 business days. |
Can’t find an answer? Write to support@aivideocheck.net.